WOW website login problems

Mannix · 11-03-2010, 05:16 PM

I have this weird problem where I can't log in to any of the WOW web pages but I can log into the game just fine. It keeps giving me a "too many attempts" error even when it's the first time in 10 or so hours. Every thing google turned up for me on the wow forums (since I can't log in) were about resynchronizing their security dongle thing which I don't have, or the forum admin just reset something for them which I can't get them to do since I can't log into the forums. Any recommendations?

Pip Boy · 11-03-2010, 05:18 PM

Im randomly shooting in the dark, but you could 1) Try resetting browser cookies or 2) Celebrate that you've finally been forced into a situation where you cannot play world of warcraft. You're free! You're finally free!

Cuz I was off for 2 months and then somebody reactivated my account. I mean daaayum.

Mannix · 11-03-2010, 05:19 PM

Quote:

Originally Posted by Pip Boy

Im randomly shooting in the dark, but you could 1) Try resetting browser cookies or 2) Celebrate that you've finally been forced into a situation where you cannot play world of warcraft. You're free! You're finally free!

Cuz I was off for 2 months and then somebody reactivated my account. I mean daaayum.

1 I'll try that.

2 It's just the opposite actually. I can still play but I couldn't cancel my account even if I wanted to.

Edit: 3 Didn't work. I cleared all of my cookies and active logins. I'll try again after work.

Pip Boy · 11-03-2010, 05:25 PM

Assuming you're patient enough to wait the 3-4 hours it takes to get someone on the phone, Blizzard's customer support is actually very helpful in finding and fixing problems.

Mannix · 11-03-2010, 06:39 PM

Well, I did what I was trying to avoid doing - I submitted a ticket to the "account hacked" people and they got it taken care of (like, inside of an hour. wow). I was trying to avoid it because I was pretty sure I wasn't hacked, and still am sure even though it took care of the problem.

Also, let's hope their phone support is better than their email support from billing. I had a billing issue trying to preorder cataclysm and their email was basically just a link to the preorder site.

11-03-2010, 05:16 PM	#1
Mannix Tenacious C Join Date: Oct 2005 Posts: 991	WOW website login problems I have this weird problem where I can't log in to any of the WOW web pages but I can log into the game just fine. It keeps giving me a "too many attempts" error even when it's the first time in 10 or so hours. Every thing google turned up for me on the wow forums (since I can't log in) were about resynchronizing their security dongle thing which I don't have, or the forum admin just reset something for them which I can't get them to do since I can't log into the forums. Any recommendations? __________________ Dangerous, mute lunatic.

11-03-2010, 06:39 PM	#5
Mannix Tenacious C Join Date: Oct 2005 Posts: 991	Well, I did what I was trying to avoid doing - I submitted a ticket to the "account hacked" people and they got it taken care of (like, inside of an hour. wow). I was trying to avoid it because I was pretty sure I wasn't hacked, and still am sure even though it took care of the problem. Also, let's hope their phone support is better than their email support from billing. I had a billing issue trying to preorder cataclysm and their email was basically just a link to the preorder site. __________________ Dangerous, mute lunatic.

11-03-2010, 05:18 PM	#2
Pip Boy Sent to the cornfield Join Date: Feb 2008 Location: A right and proper Nerd Cave Posts: 2,460	Im randomly shooting in the dark, but you could 1) Try resetting browser cookies or 2) Celebrate that you've finally been forced into a situation where you cannot play world of warcraft. You're free! You're finally free! Cuz I was off for 2 months and then somebody reactivated my account. I mean daaayum.

11-03-2010, 05:25 PM	#4
Pip Boy Sent to the cornfield Join Date: Feb 2008 Location: A right and proper Nerd Cave Posts: 2,460	Assuming you're patient enough to wait the 3-4 hours it takes to get someone on the phone, Blizzard's customer support is actually very helpful in finding and fixing problems.